Visas and entry

The paperwork, settled before you pay.

Being turned back at a border is the one travel mistake nobody can fix afterwards. Tell us the passport and we confirm what it needs against the destination’s own consulate, in writing, before you are asked to pay for anything.

Two documentsPriced once we know which passport you travel on
How we work

Four things we will not do.

Entry rules change, they differ by passport, and a table on a website goes stale without anyone noticing. So this page is built around what stays true.

We will not guess your requirements

Tell us the passport and the dates and we confirm them against the consulate that actually decides. A guess costs a flight.

We will not publish a table by nationality

It would be wrong within a season and right-looking for years. What is written here is destination level and stable.

We will not price before you know

You find out whether you need the document before you are shown what it costs, not after. That order is deliberate.

We will not promise what we cannot arrange

Where a requirement is outside what we can handle we say so plainly and tell you who does handle it.

Cobbled street and bell tower in colonial Trinidad, Cuba
Cuba

The tourist card is not a visa, and that trips people up.

Most visitors travel to Cuba on a tarjeta del turista rather than a consular visa. It is a card, not a stamp, it is issued against your booking, and we send it to you before you fly. Whether your own passport travels on one is the part that depends on nationality, and we confirm that in writing before anything is invoiced.

  • Issued against your booking, not applied for separately
  • Sent to you before you fly, not collected on arrival
  • Whether your passport travels on one is confirmed in writing first
By destination

What each country actually asks for.

Everything below applies to the destination rather than to a particular passport, which is why it can be written down without going out of date.

Cuba

Cuba is the strictest of the three on paper: a tourist card and medical cover are both checked, and neither can be sorted out on arrival.

Tourist card
The tarjeta del turista is what most visitors travel on rather than a consular visa. We issue it with your booking and send it before departure.We arrange this
Travel medical insurance
Cuba requires cover that is valid in the country, and it can be asked for at the border. A policy that excludes Cuba is the common failure.We arrange this
A passport with room left on it
Airlines routinely refuse boarding on a passport close to expiry. Check the date before you book, not the week before you fly.You arrange this
Your return or onward ticket
Proof of onward travel is part of the standard entry check.You arrange this
Your own passport
Whether your passport travels on the tourist card or needs a consular visa depends on your nationality.

Mexico

Mexico is straightforward for most passports, and the paperwork is done at the border rather than in advance.

An entry record
Issued on arrival. Keep whatever you are given until you leave, because it is asked for on departure.You arrange this
A passport with room left on it
Same rule as anywhere: check the expiry date before you book.You arrange this
Travel medical insurance
Not required to enter, and still the thing you will wish you had. Private care is the norm for visitors.We arrange this
Your own passport
Many passports enter Mexico for tourism without a visa; some do not, and some need one even to transit.

Argentina

Argentina is straightforward for most passports travelling for tourism.

A passport with room left on it
Check the expiry date before you book.You arrange this
Your return or onward ticket
Part of the standard entry check.You arrange this
Travel medical insurance
Not required to enter. Worth holding anyway on a route that runs to Patagonia and altitude.We arrange this
Your own passport
Most passports enter Argentina for tourism without a visa.

The destination’s own consulate is the only authority on who it lets in. We confirm your requirements against it for your passport and your dates, in writing, before you are asked to pay for anything, and we will tell you when something is outside what we can arrange.

Who does what

So nobody assumes the other one is handling it.

Heyo Travel
Confirm what your passport needs, against the destination’s consulate, in writing.
Heyo Travel
Issue the Cuba tourist card with your booking and send it before departure.
Heyo Travel
Coordinate medical cover that is valid where you are going.
You
Hold a passport with enough validity left on it. Check the date when you book.
You
Carry your return or onward ticket, which is part of the standard entry check.
You
Read your own policy for what it excludes, because we cannot read it for you.
Good to know

Frequently asked questions

Do I need a visa for Cuba?

Most visitors travel on a tourist card rather than a consular visa, and we issue that with your booking. Whether your own passport qualifies depends on your nationality, and we confirm it against the Cuban consulate before anything is invoiced.

Why is there no price on this page?

Because the fee depends on whether you need the document at all, and that depends on the passport you hold. Most passports enter Mexico for tourism without a visa. Naming a figure before that is settled would be quoting people for something we would then have to tell them not to buy.

What if I hold two passports?

Tell us both. Which one you travel on can change what you need and occasionally which route is simpler, and it is a question worth asking early rather than at check-in.

Is my passport valid long enough?

Check the expiry date when you book rather than when you pack. Airlines refuse boarding on a passport close to expiry routinely, before you get anywhere near a border, and that is a decision we cannot appeal.

Ready when you are

Tell us the passport and the dates.

The search says whether you need a document, what ours costs and nothing before that. Nothing is invoiced until we know it is one you need and one we can file.