FAQ

Clear answers before you plan.

The important distinction at Heyo is simple: inspiration can be instant; live prices, supplier details and operational confirmations must be verified.

Help center
Quick answers

What travellers usually want to know.

Can AI book my trip?

The AI planner helps structure and refine a journey. Live booking requires connected, verified inventory.

Which currencies are supported?

The Heyo interface is designed around USD and EUR only.

Which destinations are core?

Cuba, Mexico and Argentina are the main destination focus of the public platform.

Can I book individual services?

Yes. Flights, stays, activities, transfers and other services can also be coordinated individually.

Where do confirmed details live?

The Trip Hub is the traveller-facing home for confirmed itinerary and booking information.

Is support available?

Heyo is designed with a human support layer alongside digital planning and trip management.

Good to know

Frequently asked questions

Does Heyo show live prices today?

Only when a connected supplier or inventory source can support them. Estimated or illustrative values should never be presented as live availability.

Can I change my plan after AI creates it?

Yes. The intended workflow is iterative: change pace, interests, destinations or budget direction without rebuilding the whole trip from scratch.

Do I need an account to explore?

No. Public destination and journey discovery is designed to work before sign-in. Authenticated trip tools belong to the traveller workspace.

What languages does the interface support?

The preference system supports English, Spanish, Turkish and German. Full translated content depends on the translation layer connected to each page.

Ready when you are

Turn inspiration into a real trip.

Start with Heyo AI, then refine the journey with the services and support you actually need.