Help Centre
Hotels
Rates, check-in and special requests.
- What is included in the hotel rate?Each hotel shows its meal plan, such as room only, bed and breakfast or all inclusive. Any upgrade, such as half board, is shown with its…
- What are the check-in and check-out times?These are set by each hotel. If you need an early arrival or a late departure, let us know and we will request it from the hotel.
- Can I make special requests?Yes. Add them to your booking and we pass them on to the hotel. Requests such as room location or bed type are subject to availability.
Still need help?
Send us a request and we answer within 24 hours.
Contact us
